I do not recommend the doctor
Hoped for better: Doctor friendlinessWait time
When we reached the clinic at 7:30pm, there were at least 20 people waiting for check up with no seats available to sit. When I approached the receptionist, she said I would have to wait at least half an hour despite having a confirmed booking! When I said there's no space to sit for my elderly mother who is 60 years of age, she said you will have to adjust and sit. My question here is why are they accepting other bookings at our reserved time? Why do we have to wait? Also, how can my mother stand for hours waiting for her turn despite having a confirmed booking?
When I asked the receptionist, can we come tomorrow at 7:45pm with a confirmed booking, she said it will be the same tomorrow as well. That goes to show, they are not following your policies. Please take severe a tion against the concerned.