I do not recommend the doctor
Hoped for better: Wait time
I couldn't meet the doctor as he was on other appointment. He or the responsible clinic did not inform prior that he isn't available for my appointment. Wasted time. Further another doctor who was presented at that time my arrival in the clinic, promised me to inform Dr.Shahul Hameed's other day availability but never informed me. Also clinic facility was very old and unhygienic that while my teeth were cleaning, the major machine was stopped and the water provider was very filthy.
Smiles 4 U replied
goodevening dear patient,
i apologise for your bad experience, at the same time, i thank u for a genuine unbiased review. at the onset it would be really kind of you if you could share your details with me to check back in the back office about the authenticity of the patient and review and take action in the required direction.
secondly would like to bring to your kind notice that if you had met me i bet you wouldnt have been disheartened as my personal policy is to take care of my patients and add a personal touch to the same. which u can enquire from any of my treated patients.
thirdly my appointment schedules are taken care by my assistant and not by adhoc appointment bookings done by practo ..never the say its my responsibilty to look after your needs and my back end office must have failed to do so and necessary action will be taken in this direction. i would suggest you to revisit the clinic and meet me in person which would change your impression about the practice
fourthly the clinic where u visited and all the other clinics where i do visit as a consultant take extreme measure of hygiene and sanitation in this heavily polluted city otherwise our patients would have serious infections post treatment which is not the case. and i do agree the clinic is a small place but quality is delivered by the doctor and not the ambience of the clinic..
hope to see you at the practice soon ....
Dr Shahul Hameed MDS