Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced. I understand how valuable your time is and I regret that communication could have been clearer. Please know that I make ev

Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced. I understand how valuable your time is and I regret that communication could have been clearer. Please know that I make every effort to be punctual and respectful of my patients’ appointments, and situations like this are not typical of my practice. We are reviewing our communication process to ensure this does not happen again.