Visited For Stomach PainFever
I do not recommend the doctor
My son had stomach pain, fever, cold, & cough. Doctor gave prescription and suggested to give stomach worm syrup once fever cold, cough comes to normal(visited doctor on 28-06-2016). After giving all medications and recovering from cough, cold, fever once in a while my son was getting stomach pain ( i.e. after providing all medicines) I called up clinic and asked for emergency as I stay 20 km away from the hospital and the time was all most 8.30 pm and was raining., as my son got stomach pain again. I was told the doctor is with other patient and they will scold the receptionist, and agreed to speak to them later. Even after so many call, I couldn't get connected to the doctor.
Also, I had a query on providing stomach worm syrup to my son on that day and didn't get the prescribed brand. I requested to get connected to Dr. Dhananjaya C D but response gone vain as doctor was busy with other patients. Later Dr. Dhananjay gave me streaky SMS explaining that he would not provide prescription over phone. And giving service to poor people for Rs.200/- as consultation.
Administration should be streamlined in the hospital. First is receptionist coordinating with patients, and one more incident I would like to add here is, I met with an accident and on the way I went to Dr. Dhananjay and I was directed to ward boy for dressing for my wound on my fist. For small would, ward boy put a bundle of bandage even though I restricted and ward boy said the dressing charges would be more than rs.200, you settle less amount with me & he will get discounted in dressing charges, at that heat of the moment I gave Rs.50 to the ward boy and got charged Rs.800/- totally.
Really embarrassing to recap the answers/experience how I faced with the Rakshaya Multi-speciality Hospital .
Dr. Dhananjaya C.D replied
Mr.Mahesh because of people like you doctors becoming rude to patients and they r losing interest in giving a good care. i never seen a patient attender who is such a big lair!! never expected u go down this level. as a dignified doctor i dont want to get into your level.since u have posted these things in a public form im forced to give my reply.
I HAVE ALL THE DOCUMENTS AND MESSAGES which u have sent me for these enquirers. first of all when u called to reception i was busy with a patient!!! (im not sitting in my clinic like a call center) even though i was busy i gave my suggestion how much dose u have to give about that medicine!! your first lie is u stay 20km away!!! u stay just half km distance!!! after my suggestion u called me again that time too i was busy treating one emergency patient!! and ur inquiry is u want a deworming medicine which u r not finding a brand!! any deworming medicne any brand will do!! when i have advised u how much you should give and again if u call me back when im busy what u expect me to say?? first of all we are not supposed to give prescription over the phone and on top of that you are demanding a service when im busy with other kids who are sitting in front of me!! have i any time told you that ill give u service on phone??? and for this u started scolding our staff and threatened that u will WRITE BAD THINGS IN PRACTO!!! and u did it here!!! after attending the patient i gave u a call 4times!!! u didnt pick my call!!!! and u are telling i didnt attend ur call??? again one big lie!!! and since u didnt pick my call i sent a message explaining everything but u replied saying U WILL PAY FOR THAT!!!!!! if at all i expect money for each and everything i would have sit idle at home and would have attended only the phone calls!! mr MAHESH we doctors not here only for money!!! why simple thing like attending and prescribing over the phone u are not able to understand?? for this reason only i told im not after money and treating my patients for 200rs for 5 days which no near hospital will give!! you are making fun of that also!!!
and about the dressing incident its really a hilarious one because im a pediatrician not a surgeon to attend accidents!!! since its an emergency i usually give first aid and refer to surgeon doctor for further management as it is a clinic not a hospital!!! and u made a deal with so called ward boy who is not here we have only nursing staff and u are telling he demanded u money?? if so why u didnt bring it to my notice and why are u taking out here now?? this again proves what a big lair and how much u are frustrated in life!!! after explaining everything over sms and u again decided to write it here.i can only laugh at u!! god only can help you!!!!