Respected Madam.

Thank you for your feedback and to raise your concern.

I have treated your son in July 2019, when he came with history of pain at night time and he had a swelling in the gum in relation to his upper fr

Respected Madam.

Thank you for your feedback and to raise your concern.

I have treated your son in July 2019, when he came with history of pain at night time and he had a swelling in the gum in relation to his upper front tooth. The needful treatment plan and cost was explained to you and the treatment was begun. The root canal of your child was completed only after symptoms of pain and swelling had resolved. You are aware of the treatment as in January 2019 your daughter too underwent the same treatment from me. In the same appointment I had explained how to care for the tooth and be vigilant, and if the filling comes out it has to be refilled. In September 2019 you came to me that the filling had come out and the needful was done and only consultation was charged. At this point of time too I had told you to be vigilant and check for the filling while brushing his teeth.

Some times in young children the front tooth filling may come out and the cause could be any trauma (hurt, not necessarily a fall), biting hard foods, having very sticky chocolates and foods, grinding of teeth, etc.

So when you visited me in Jan 2020, the child had a swelling in the gum, and you were relieved to show the child to me. You did not have a prior appointment, but as always I allow walk in patients and you did not have any much waiting time. The tooth was examined and I asked about history of any fall or hurt, the filling was not present and you mentioned he had this pain since one day. X ray was taken and due to infection and open canal the root canal filling paste was resorbed/ had come out. (it does happen in case of infection). Child was all comfortable and cleaning and irrigation of the canal was done and the abscess was drained and area well irrigated and canal received a cotton dressing. Required medication were prescribed and you were asked to come after 3 days for follow-up and I shall attend to your child first, and you could just walk in. Consultation charge was taken and a nominal fee for abscess drainage and Xray combined.

Treatment rendered to your child was of best of our ability and followed the standard protocol.

You are welcome to get your child for the completion of his treatment.

Wishing the best always and ready to help.