Consulted Dr. Rajeshwari Bhat (Dermatologist) for Wart Removal
I do not recommend the doctor
Hoped for better: Treatment satisfactionDoctor friendlinessValue for money
1. To start with, the receptionist asked us to visit anytime between 2-3 pm. We pointed there may be waiting time if you don't give specific time, but receptionist said that there won't be any waiting time. So, as expected, due to incompetence of receptionist, we had to suffer unnecessary waiting time of half an hour, which could have been easily avoided *** *** ***** **** **** ****** ******
2. Consultancy fees was mentioned Rs 400 to us. However, we were charged Rs 500. While asking the reason, we have been told we have taken 2 MINUTES EXTRA..
3. Doctor gave the prescription of a medicine which was not available in 6-7 shops near her clinic. On repeated requests to give alternative medicine, the doctor persisted with her stand that it is easily available and was not ready to provide any alternative due to non availability.
4. We felt that the Doctor was highly impatient and was not at all interested in helping us. **** *** ******** *** ***** she started behavior very rudely and arrogantly.
Will not suggest this Doctor to anyone...
Dr. Rajeshwari Bhat replied
Thank you for such good feedback.
Happy Christmas to you and family .
I would like to clarify few points .
1. Saturday afternoon is dedicated for dermatosurgical procedures only. As your kid had warts on face, as told by you to receptionist earlier , she advised you to come between 2 to 3 pm- so that, if dermatosurgery is required it can be done . Rather she intented to help you. Waiting period upto 30 min is normal in medical practice due to the nature of service. Consultation was completed between 2 to 3 pm, in your case, as promised.
2. Consultation charges vary between 400 to 600 depending on number of complaints and complications of the case and this was conveyed politly to you by receptionist.
3. You were explained in detail regarding the child's wart condition, and all possible options of treatment. I prescribed a single lotion which was best suiting your child's diagnosis. As you explained, you had already visited multiple dermatitologists in past for the same condition at various locations. That was the only medical line of management left as you had tried various other options. Obviously, the lotion was not a generic drug and such drugs could be difficult to get, just next door.
4. I made calls, in front of you, to the nearby chemists and gave you the phone number of the company person incharge of the medicine distribution. You were informed about the big drug stores where the medicines were available and also made sure that, the medicine will be available to you, the next day.
5. You were requested not to barge into the doctors cabin while treating other patients. We made our best efforts to treat the child, as per the medical ethos.