Sujala Polyclinic & Laboratory

I consulted Dr Prasanna online for of acute back pain, where I was not able to even stand straight or walk without support and was experiencing bad pain. He explained, what could have led to this condition, suggested Dos and Don'ts. I was able to walk normally within 2 days of taking the prescribed Medicines and within 5 days of the course, I am completely fine. i was given exercises to do regularly. I never hoped it to get better with online consultation. The treatment was exceptional I should say.

Waiting time is more than 3 hrs for a 2 mins consultation. She saw my reports and shooed me away saying everything is normal, didn't prescribe me any vitamins or tell me what is to be done as my reports indicate severe deficiency in iron, haemoglobin, TSH etc. It's the responsibility of a doctor to holistically treat a patient not just look at a single ailment the patient visited for. Needless to say I will have to visit another doctor. Please streamline your appointment and operations system. Allocate time to patients and try to maintain punctuality. Is it so hard to follow an appointment system rather than first come first serve basis ? I pity the pregnant ladies who have to sit on a chair for hours waiting in line.

I took the treatment for my mother..The way doc listened each issue and explained the things my mother half recovered with the confidence she got from the doctor.. Very thankful to the doc!!!!

It was a good experience with the doctor. He patiently listened to the details and provided explanation and li r of treatment