Sankalp Nethralaya and PolyClinic

I had swelling & burning for which I visited Dr Vinay Patil. The doctor diagnosed it as a sty, recommended drops, cream and antibiotics and I was in and out in about 20 - 25 secs. I had a some questions for the medication which he said the nurse outside will answer.

At the counter outside the medicines even without me asking for it were handed over with a bill of Rs 530.

In this very short span of time, the doctor without touching or inspecting my spectacles said they are bad quality and to get it changed. The clinic also had a spectacles store.

All in all a very bad experience, and I highly recommend people to avoid Dr Vinay Patil *** ******* ** ** *** ***** ****** ** ** ** *** ********** *** **** ** **) *** *** ****** ****** ***** **** **** ***** ** *** ** **** ***** *** **** *********

Also what really helped me with the sty was warm compress which neither the doctor recommended nor allowed me to ask any questions once he prescribed the medicines.

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Visited for my wife. We have been asked to take glasses for no site. When asked reason, we have told it is good. When asked what is the reason, been told it is your wish.

2. I told, I will buy medicines outside the clinic as I would get some discount. (Alao, conveyed we have multi vitamins of other brand, we been suggested to take the given as well). Been told we give discount. While billing, they have not given any discount. When asked the reason, they simply said sorry.

3. Unnecessarily asked for CBC test. I have asked when can I expect the reports and can I expect over email. If not I can make it done outside. They stated they will be doing it fast and reports will be sent email. But, staff have not taken my email address and also when asked why 3 days, they said they need to send to other lab for test. If that is the case we would have gone for testing some where else as well. Why did they bother taking sample.

Overall, from my experience I suggest boy to go to this clinic again.

***** **** * **** ******** ***** This was the second occasion, I booked the appointment with Dr. Vinay Patil, but he was not available. As usual, the standard answer was "emergency". If it was an emergency, the customer should be informed before hand. The staff was pushing to consult the visiting doctor.

Nothing against the visiting doctor, it was a good consultation and he checked with full dedication. But looks like, the appointments are booked in the name of Dr. Patil and then he is never found in the clinic.

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Wonderful experience☺️👌👍Both my parents got operated for cataract. From pre-procedure consultation and tests to post-procedure care was extremely good. Dr.Vinay Patil is a very cheerful person and ensures to put his patients at ease by taking them thru different steps in layman terms thereby allaying their fear, given that none want to take any chance with eyes. The support staff is readily available for all possible help and care. With advanced medical equipments, hygienic environment & very supportive team of Dr.Vinay Patil, his accredited 'Sankalp Nethralaya' is a must-go for one's vision needs.

I had booked an appointment with Dr Vinay Patil, after reaching the clinic I was informed that the Dr is not available and another Dr will consult me, I had booked an appointment with Dr Vinay Patil, and if he is not available and on "emergency" ( it seems like this is the reason given to most patients, if unavailable" I think the least you can do is call and inform* ** ***** **** ******** ******* **** **** ** *** * *** *** *********** Would highly recommend calling and confirming with the clinic twice or thrice before you take the trouble of travelling all the way to the clinic.

Dr. Patil has a friendly demeanor and dry sense of humour that puts you at ease immediately. He quickly had a look and within moments was out with a prescription. Overall took him less than 3 mins from diagnosis to prescribing medication for my issue.It worked wonders. 3 weeks post medication the bleeding and redness in my eyes has completely stopped and disappeared.He was confident I wouldn't need to visit again, and to my surprise, my eyes (sclera) are clearer than ever!Great experience with Dr. Patil!

by the time I reach,the doctor has already left. my appointment was for 1:30 in the afternoon. when I asked his staff they said doctor left just now(I reached at 1:33), after giving all non sense excuses,the staff just said he had some emergency so he left which did not look convincing to me. I have called at 1:05pm to check if he was available at 1:30 and have also informed that I will be late by few minutes. this has happened few times now. Usually at this time(around 1 pm) ,his slot will show open but doctor will not be available. Also in the evening the slot for 5pm,5:30pm and 6pm was available but doctor's staff told me that he will be available only at 6:30pm. if the doctor is not available at any given slot, can you close that slot? everybody's time is precious!!

** BAD BAD BAD EXPERIENCE**

Went for eye sore problem on 23rd sept 2023. Dr.Vinay Patil prescribed a small procedure and asked to come today (25th sept 2023 monday) 5pm. He is in such a hurry that he dont want to answer questions and directed to reception for further questions. ********* *** * ***** ** ****** **** **** **** ********* When asked for confirmation of procedure they told they will call and confirm. So we had to return home.

Waited till 3pm on monday no call has come. When we called the hospital they asked to walk in any time. So we dropped in by 4.45 and they dont have any clue why we came. We had to remind them entire story and they tried to contact the doctor and ******** replied to us saying these type of procedures will be handled around 7pm* **** *** **** *** **** **** ***** when doctor himself said 5pm and when we called you for confirmation of the time.

They then asked sir did you come from far. So if people are near by are you guys expecting to stay in the hospital waiting for the so call ed DOCTOR. Neither Vinay Patil nor hospital staff doesnt care or respect the time of others. Obviously Doctor did not respond to their call. They came back and said sir can you come again at 7pm.

They dont have even a diary on how their schedule is planned or what surgeries/procedures are planned for a day. ***** ** ****** *** * **** *** *********** They dont give appointments. Always its a walkin and crowded.

I would highly recommend Dr Vedant. He definitely knows how to treat his patients. I have been to multiple opthalmologists in Bangalore but this was the best experience so far. I was quite happy with the on point diagnosis and the treatment provided for the same. I was able to witness the results faster.

Doctor was not available at the hospital . When I visited the clinic,they said ,I need to wait for 1hr. Then when I showed the appointment,someone from the management whose designation was written as Director ,called the doctor and asked me to wait for 5 min. And he was trying to justify that this is how hospitals work. Really annoyed by the behaviour.