Aanvii Hearing Solutions

First of she didn't introduce herself to us. I had to ask her name. The way she was answering as if she didn't want us there. She didn't explain the hearing loss and how it will progress and she just pointed out that for your mothers hearing loss XYZ is the right machine. When I asked her about other machines, her responses were curt. All this while her face and tone was that I am asking unnecessary question.

I don't think she should be in this business.

If you are paying Rs 50000 for hearing aids, we deserver better explanations and service. I wasn't sure that we would even receive better service from her/her team.

Her team or her didn't even explain to my mother that even if she hears very minor sound she has to raise hand. This would have led to wrong test result. I had to intervene when my mother asked me.

I told her that I am your customer and we need good explanations for what we are buying. Further to that also her responses were curt, I just wanted myself out of there. I walked out of there and decided not to pay consultation or test fee either, I generally don't do that but I lost my patience here. I don't need to give my business to bunch of amateurs. Stay away.